Desain rantai pasok strategis, taktis, dan operasional. Analisis efficient vs responsive supply chain, outsourcing decisions, global SC risks, dan resilience strategies. Workshop Design Thinking: Empathy Round 03 dengan multi-stakeholder perspective (supplier, distributor, frontline worker). Kasus: Apple, Indomie, Gojek, J&T, Zara, Walmart. Dilengkapi video kuliah dan panduan workshop. Open Educational Resource untuk pendidikan OSCM kontekstual Indonesia.